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殺毒軟件誤刪cxmtvr.dll 文件的恢復操作

易設計程序中有個cxmtvr.dll 文件,容易被殺毒軟件誤報為病毒查殺?,F把解決方法提供給各位用戶。

E-design contain a “ cxmtvr.dll ” file, which may be killed by antivirus software. the recover method state below.

打開易家紡網站右上角的下載板塊,http://www.150518.live/download

Open the  downlod area in upper right corner of Easysofthome website, http://www.150518.live/download

下載 易家紡軟件.exe

Download Easysofthome software.exe

下載完成后開始安裝,安裝的過程中最好退出殺毒軟件,以免報錯。

Install once download done,we suggest you exit antivirus software, in order to avoid  any error.

安裝完成后,雙擊桌面的易家紡開始運行,輸入賬號密碼登錄。

After install done, double click Easysofthome icon, input account name and password to sign in.

點擊“三維成品設計”,容易出現殺毒軟件報錯(以360殺毒和360衛士為例),因為360的彈窗時間比較短,很快就會隱去,不易把握操作時機,出現報錯信息,無法運行三維設計界面。

Click "3D products design", easy to have antivirus software error massage(example with 360 antivirus and 360 security),it's soonly vanished due to time of 360 pop-up is thort, hard to operating,error massage  appeared,3D design page can not running.

20171213170520.png

打開360殺毒,“查看隔離文件”,可以看到下圖:

Open 360 antivirus software,"check quarantined files",please see 

20171213170407.png

dll1.jpg

勾選后,選擇“恢復”。見下圖

After tick off , choose “restore”. See below pic.

dll2.jpg

選擇“將文件恢復到原來所在目錄”,下面勾選“恢復后信任此文件,不再查殺”,再點擊“恢復”。出現下圖。

Choose" restore files in original contents",tick off " have confidence on this file and no longer killing",click "restore" again. As below pic

dll3.jpg

問題即可解決。

Problem solved


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